Terms and Conditions
Effective Date: 19 February 2025
Welcome to Dukes Casino. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Introduction
Dukes Casino ("we," "us," "our") operates as an online gambling platform licensed and regulated by the UK Gambling Commission. Our mission is to provide a fair, transparent, and enjoyable gaming experience for players residing in the United Kingdom.
2. Eligibility
To register and participate in our games, you must:
- Be at least 18 years old.
- Reside in the United Kingdom.
- Have the legal capacity to enter into binding agreements.
We reserve the right to request proof of age and residency. Accounts may be suspended until satisfactory verification is provided.
3. Account Registration
When creating an account, you agree to:
- Provide accurate and complete information.
- Update your details promptly if they change.
- Maintain the confidentiality of your login credentials.
You are responsible for all activities conducted through your account. Notify us immediately if you suspect unauthorized use.
4. Use of Services
Our services are intended solely for personal entertainment. You agree not to:
- Use our platform for commercial purposes.
- Engage in fraudulent or illegal activities.
- Exploit software bugs or vulnerabilities.
Violation of these terms may result in account suspension or termination.
5. Deposits and Withdrawals
- Deposits: Funds must originate from a payment method registered in your name. Minimum and maximum deposit limits apply.
- Withdrawals: Requests are subject to verification checks. Processing times may vary based on the method chosen.
We do not charge fees for deposits or withdrawals; however, your payment provider may impose charges.
6. Bonuses and Promotions
We offer various bonuses and promotions to enhance your gaming experience. Each offer is subject to specific terms, including:
- Wagering requirements.
- Expiry dates.
- Game restrictions.
Ensure you read and understand these terms before participating. Misuse of bonuses may lead to forfeiture and potential account sanctions.
7. Responsible Gambling
We are committed to promoting responsible gambling. Tools available to help you manage your gaming include:
- Deposit limits.
- Time-outs.
- Self-exclusion options.
If you believe you may have a gambling problem, seek assistance from organizations such as BeGambleAware.
8. Privacy and Data Protection
Your privacy is paramount. We collect and process personal data in accordance with our Privacy Policy. This includes:
- Using secure technologies to protect your information.
- Not sharing your data with third parties without consent, except as required by law.
9. Intellectual Property
All content on our platform, including logos, graphics, and software, is our property or that of our licensors. You agree not to:
- Reproduce or distribute our content without permission.
- Use our trademarks in any manner that could cause confusion.
10. Limitation of Liability
We strive to provide a reliable service but do not guarantee uninterrupted access. We are not liable for:
- Losses arising from technical issues.
- Unauthorized access to your account due to your negligence.
- Any indirect or consequential damages.
Our total liability is limited to the amount you have deposited in your account over the past six months.
11. Amendments
We may update these terms periodically. Significant changes will be communicated via email or through our platform. Continued use of our services constitutes acceptance of the revised terms.
12. Governing Law
These terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact Us
For questions or concerns regarding these terms, contact our customer support team at [email protected].
Dukes Casino is committed to providing a safe and enjoyable gaming environment. Please gamble responsibly.